Contact Us

​If you need information about HIV/STI testing, please contact us at 415-581-1600.

We provide free sexual health services through Magnet, our sexual health clinic program, and at sites across San Francisco.

If you were possibly exposed to HIV in the previous 72 hours, we offer full Post-Exposure Prophylaxis (PEP) services with a full month of the medication provided for free. PEP should be considered if you had a condom break or you had condomless anal sex with a person of unknown HIV status or someone with a detectable HIV viral load.

If you think you need PEP: Call 415-581-1600, select #3 to be connected to the nursing team. PEP services are dependent on staff availability. If we are unable to see you, we can refer you to another clinic for PEP.

Here are some resources that might be helpful:

1) If you need immediate assistance with paying rent, the City of San Francisco (sf.gov) provides resources for Back Rent, One-Time Emergency Financial Assistance or Move-In Cost assistance.

If you haven’t already, be sure to sign up for the Plus Housing waiting list as all referrals for the SFAF rental assistance program come from MOHCD Plus Housing.

2) Call the SFAF Housing helpline at 415-487-8000 and leave a voicemail so that a staff member can return your call. Normal business hours are Monday through Friday 9 to 5pm.

San Francisco AIDS Foundation offers a variety of services to support people who are living with HIV and need help with their current housing or health insurance.

We can help with Plus Housing, AIDS Drug Assistance Program (ADAP) enrollment, General Assistance, CalFresh, Cash Assistance Program for Immigrants (CAPI), Medi-Cal, Medicare, CARE/HIPP, State Disability Insurance (SDI), and Social Security (SSDI/SSI).

Get more information about SFAF Housing services for people living with HIV.

San Francisco AIDS Foundation offers free vaccinations and immunizations through Magnet, our sexual health clinic in the Castro. Visit us in-person to make a same-day appointment for a sexual health screening. If you need information about HIV/STI testing and vaccinations, please contact us at 415-581-1600.

Here’s the directory of all syringe access providers in California.

You can also call our Syringe Access program for locations and hours at 415-487-8043.

If you see syringes on the street, please do not touch or try to move them. To report an improperly discarded syringe, please call us at 415-818-7769, 7 am to 7 pm, Monday through Friday, or text a photo and location to 415-810-1337.

You can also report concerns related to syringe litter online or by calling 311.

Get more information about Syringe Access & Disposal services at SFAF.

We offer a number of case management and counseling services through our various programs. For questions about treatment services or support group schedules related to substance use, please call 415-487-3100 or email stonewall@sfaf.org.

To get information about HCV Care services, please call us at 415-350-2900.

We provide free hepatitis C virus testing, treatment, cure and support for people in our communities–including people who have or currently inject. We strongly believe that everyone living with HCV deserves to know they are HCV-positive and that HCV cure is an option.

Please email prep@sfaf.org or call our PrEP Navigation Team at 415-437-3450 Tue–Sat 10-7 pm (Closed from 1-3 pm on Fridays).

Get more information about PrEP & PEP services at SFAF.

For assistance with appointment booking, please call 415-581-1600.

If you previously received clinical health services at one of our locations, please use our online patient portal to securely access your health information and book appointments.

More information is available from our Client Portal page.

If you are not able to access your medical records through the Healow Patient Portal or App, copies can also be requested in-person at Magnet or by email.

For info on how to update your medical record, please call us 415-581-1600.

More information is available from our Client Portal page.

We offer a range of services that help connect you to HIV treatment, benefits, insurance, and long-term HIV care. All services are free and available to people living with HIV in the SF Bay Area.

Under certain circumstances, we can provide “emergency” interim HIV medications to people who are running out of their medications or don’t have access to their medication.

Please email assist4HIV@sfaf.org or call 415-437-3450 for details.

We provide free, trans-inclusive sexual health and gender-affirming hormone (GAH) services through Magnet, our sexual health clinic program. Call 415-437-3456 for more information.

If you need to activate a new client login for Healow, please call 415-581-1600.

More information is available from our Client Portal page.