HIV Support & Health Navigation

With questions, call our navigation team at 415-437-3450, press option #2. You can also email questions about HIV services to assist4HIV@sfaf.org.

We offer a range of services that help connect you to HIV treatment, benefits, housing subsidies, insurance, and more.

People living with HIV have more treatment and support options than ever before. We offer a variety of services to assist people living with HIV get into HIV care, or start or re-start HIV treatment. We do not provide long-term HIV care.

Starting HIV Medications

One of the goals of HIV antiretroviral therapy (ART) is to get your viral load down to undetectable levels. You’ll have better health if you’re undetectable, and you won’t transmit HIV to others. In San Francisco, health care providers aim to get people started on HIV medications the very same day they are diagnosed.

For people newly diagnosed with HIV at one of our testing sites, we offer rapid HIV treatment starts. If you are ready to begin treatment, we provide medication the same day of diagnosis.

Re-starting HIV Medications

If you have been diagnosed with HIV already, but are not taking HIV medications or are not in care, we can help you begin treatment and get back into medical care.

For assistance re-starting HIV medications, contact our navigation team at 415-437-3450, press option #2, or email assist4HIV@sfaf.org.

HIV Meds for Emergency Situations

We can provide HIV medications to people who are running out of medications or otherwise don’t have access to their medication in some circumstances. If you are traveling in the Bay Area, and lose your medication or run out, stop in to see us at Magnet at Strut for assistance.

Living with HIV and in need of support? Having problems navigating insurance or other assistance programs? We are here to give you individual attention and help you take charge of your health and get the care you need.

Our services include:

• Assistance with enrolling in and obtaining health insurance and benefits
• Referrals to healthcare providers
• Enrollment in AIDS Drug Assistance Program (ADAP)
• Mental health referrals
• Support in obtaining identification
• Referrals to alcohol and/or drug treatment programs

All services are free and available to people living with HIV in the San Francisco Bay Area. Contact our health navigation team for more information.

For eligible California residents, the AIDS Drug Assistance (ADAP) program provides free HIV medications and payment assistance for people with private health insurance or Medicare Part D.

To be eligible for the ADAP program, you must:

• Be a resident of California;
• Have a positive HIV/AIDS diagnosis;
• Be at least 18 years old;
• Have an annual Modified Adjusted Gross Income (MAGI) that does not exceed 500% Federal Poverty Level based on household size and income;
• Not be fully covered by Medi-Cal or any other third party payers.

If you need to enroll in ADAP, call our navigation team at 415-437-3450, press option #2, or email assist4HIV@sfaf.org.

Friends, loved ones and other forms of social support not only improve your quality of life, they can help you through the tough times you might encounter. We have a variety of social support groups and events to help you meet new people, establish friendships and find a community of belonging.