Translation and Accessibility Information

San Francisco AIDS Foundation and Strut SFAF LLC, doing business as SFAF Pharmacy, comply with applicable federal and California civil rights laws. We do not discriminate, exclude people, or treat them differently based on race, color, national origin, primary language, limited English proficiency, sex, age, or disability.

Consistent with our mission and applicable law, we also do not discriminate based on sexual orientation, gender identity, gender expression, HIV status, marital status, medical condition, genetic information, religion, ancestry, or immigration status.

We provide free language assistance to people whose primary language is not English. Services may include:

• Qualified interpreters.
• Translated documents.
• Assistance from qualified bilingual or multilingual staff.

To request translation or language assistance, call (415) 487-3000 (TTY: 711) or speak with a staff member.

We provide reasonable modifications and appropriate auxiliary aids and services free of charge when needed to ensure equal access and effective communication. Services may include:

• Qualified sign-language interpreters.
• Information in large print, audio, accessible electronic formats, or other formats.
• Video or audio remote interpreting.
• Other reasonable modifications needed to access our programs and services.

To request accessibility assistance, call (415) 487-3000 (TTY: 711) or speak with a staff member.

If you believe San Francisco AIDS Foundation or SFAF Pharmacy failed to provide translation, language assistance, accessibility assistance, or reasonable modifications, or discriminated against you, contact:

Civil Rights and Accessibility Contact
San Francisco AIDS Foundation
940 Howard Street
San Francisco, CA 94103
Phone: (415) 487-3000
TTY: 711
Email: privacyofficer@sfaf.org

You may report a concern in person, by mail, by email, or by telephone. We will help you submit your concern if you need assistance.

We will not retaliate against you for reporting a concern, requesting assistance, or participating in an investigation.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Online: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Mail: U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue, S.W., Room 509F, HHH Building, Washington, D.C. 20201

Phone: 1-800-368-1019

TDD: 1-800-537-7697

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

San Francisco AIDS Foundation and Strut SFAF LLC, doing business as SFAF Pharmacy

Need this in another language or format?

Free language help, including interpreters and translated documents, and accessible formats such as large print are available at no cost on request. Call (415) 487-3000 (TTY: 711).

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística, incluidos intérpretes y documentos traducidos, y formatos accesibles. Llame al (415) 487-3000 (TTY: 711).

注意：如果您使用繁體中文，您可以免費獲得語言援助服務，包括口譯員、翻譯文件及無障礙格式。請致電 (415) 487-3000（TTY：711）。

CHÚ Ý: Nếu bạn nói Tiếng Việt, chúng tôi có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn, bao gồm thông dịch viên, tài liệu được biên dịch và các định dạng dễ tiếp cận. Gọi số (415) 487-3000 (TTY: 711).

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad, kabilang ang mga interpreter, mga isinaling dokumento, at mga accessible na format. Tumawag sa (415) 487-3000 (TTY: 711).

주의: 한국어를 사용하시는 경우, 통역사, 번역된 문서 및 접근 가능한 형식을 포함한 언어 지원 서비스를 무료로 이용하실 수 있습니다. (415) 487-3000 (TTY: 711)번으로 전화해 주십시오.

ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ձեզ անվճար տրամադրվում են լեզվական աջակցության ծառայություններ, այդ թվում՝ բանավոր թարգմանիչ, թարգմանված փաստաթղթեր և մատչելի ձևաչափեր։ Զանգահարեք (415) 487-3000 (TTY: 711)։

توجه: اگر به زبان فارسی صحبت می‌کنید، خدمات کمک زبانی، از جمله مترجم شفاهی، اسناد ترجمه‌شده و قالب‌های قابل دسترس، به صورت رایگان در اختیار شما قرار می‌گیرد. با شماره ⁦(415) 487-3000 (TTY: 711)⁩ تماس بگیرید.

ВНИМАНИЕ: Если вы говорите на русском языке, вам доступны бесплатные услуги языковой поддержки, включая услуги устного переводчика, переведённые документы и доступные форматы. Звоните по телефону (415) 487-3000 (TTY: 711).

注意事項：日本語を話される場合、通訳、翻訳文書、およびアクセシブルな形式を含む言語支援サービスを無料でご利用いただけます。(415) 487-3000（TTY：711）までお電話ください。

تنبيه: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية، بما في ذلك المترجمون الفوريون والمستندات المترجمة والصيغ الميسّرة، متاحة لك مجانًا. اتصل على الرقم ⁦(415) 487-3000 (TTY: 711)⁩.

ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਤੁਹਾਡੇ ਲਈ ਭਾਸ਼ਾ ਸਹਾਇਤਾ ਸੇਵਾਵਾਂ, ਜਿਨ੍ਹਾਂ ਵਿੱਚ ਦੁਭਾਸ਼ੀਆ, ਅਨੁਵਾਦ ਕੀਤੇ ਦਸਤਾਵੇਜ਼ ਅਤੇ ਪਹੁੰਚਯੋਗ ਫਾਰਮੈਟ ਸ਼ਾਮਲ ਹਨ, ਮੁਫ਼ਤ ਉਪਲਬਧ ਹਨ। (415) 487-3000 (TTY: 711) 'ਤੇ ਕਾਲ ਕਰੋ।

ចំណាប់អារម្មណ៍៖ ប្រសិនបើអ្នកនិយាយភាសាខ្មែរ សេវាជំនួយផ្នែកភាសា រួមទាំងអ្នកបកប្រែផ្ទាល់មាត់ ឯកសារដែលបានបកប្រែ និងទម្រង់ដែលងាយស្រួលប្រើ មានសម្រាប់អ្នកដោយឥតគិតថ្លៃ។ សូមទូរស័ព្ទមកលេខ (415) 487-3000 (TTY: 711)។

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, suav nrog tus neeg txhais lus, cov ntaub ntawv txhais ua lus, thiab cov ntaub ntawv uas yooj yim nkag siab, muaj rau koj dawb xwb. Hu rau (415) 487-3000 (TTY: 711).

ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए दुभाषिया, अनूदित दस्तावेज़ और सुलभ प्रारूपों सहित भाषा सहायता सेवाएँ निःशुल्क उपलब्ध हैं। (415) 487-3000 (TTY: 711) पर कॉल करें।

เรียน: หากคุณพูดภาษาไทย คุณสามารถใช้บริการช่วยเหลือด้านภาษาได้ฟรี รวมถึงล่าม เอกสารที่แปลแล้ว และรูปแบบที่เข้าถึงได้ง่าย โทร (415) 487-3000 (TTY: 711)