California HIV/AIDS Hotline

The California HIV/AIDS Hotline, a program of the San Francisco AIDS Foundation, provides information about HIV and AIDS, emotional support, and referrals in both English and Spanish. The Hotline provides information on a variety of issues, including HIV and STD testing, HIV transmission, HIV/AIDS treatments, and other related topics.

The Hotline is staffed each year by more than 100 volunteers, who complete a 32-hour training program to prepare them for their work. Volunteers are supported by a small group of paid staff who coordinate schedules and provide support during each shift of the Hotline.

Both volunteers and staff are assisted by a Foundation-maintained referral database at www.aidshotline.org. The database contains over 1,300 referral organizations and programs providing HIV/AIDS services throughout California.

The Hotline handles more than 70,000 calls and emails each year. All calls are anonymous and confidential. Hotline hours are from 9:00 am to 5:00 pm on Monday, Wednesday, Thursday and Friday and from 9:00am to 9:00pm on Tuesdays.

To reach the California HIV/AIDS Hotline, call one of the following numbers:

• 1-800-367-AIDS (toll free in California)
• 1-888-225-AIDS (toll free TTY line)
• 1-415-863-AIDS (for those calling from in San Francisco or outside California)